{"id":1302,"date":"2019-12-09T12:14:00","date_gmt":"2019-12-09T12:14:00","guid":{"rendered":"https:\/\/mycal8.com\/wordpress\/index.php\/2019\/12\/09\/what-is-customer-service-the-7-essentials-to-excellent-customer-service\/"},"modified":"2019-12-09T12:14:00","modified_gmt":"2019-12-09T12:14:00","slug":"what-is-customer-service-the-7-essentials-to-excellent-customer-service","status":"publish","type":"post","link":"https:\/\/mycal8.com\/wordpress\/index.php\/2019\/12\/09\/what-is-customer-service-the-7-essentials-to-excellent-customer-service\/","title":{"rendered":"What is customer service ? The 7 Essentials To Excellent Customer Service"},"content":{"rendered":"<div dir=\"ltr\" style=\"text-align: left;\">\n<div style=\"text-align: center;\">\n<iframe loading=\"lazy\" allowfullscreen=\"\" frameborder=\"0\" height=\"270\" src=\"https:\/\/www.youtube.com\/embed\/tn0veQ7_stI\" width=\"480\"><\/iframe><\/p>\n<p><\/p>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\"><b>Source: <a href=\"https:\/\/youtu.be\/tn0veQ7_stI\" target=\"_blank\" rel=\"noopener\">Youtube<\/a><\/b><\/span><br \/>\n<span style=\"font-size: large;\"><\/span><br \/>\n<a name='more'><\/a><span style=\"font-size: large;\"><br \/><\/span><br \/>\n<span style=\"font-size: large;\"><br \/><\/span><\/div>\n<p><span style=\"font-size: large;\"><b>Six Steps for Improving Customer Service and Support<\/b><\/span><\/div>\n<div style=\"text-align: center;\">\n<span style=\"font-size: large;\"><br \/><\/span><\/div>\n<div style=\"text-align: center;\">\n<span style=\"font-size: large;\"><br \/><\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">1. Know and understand what must be done well.<\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">2. Build value in delivering service.<\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">3. Balance resources.<\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">4. Create a structure for quality.<\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">5. Work on resource productivity.<\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">6. Manage change<\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\"><br \/><\/span><\/div>\n<div style=\"text-align: left;\">\n<span style=\"font-size: large;\">Source: &#8220;<a href=\"https:\/\/amzn.to\/2DXOVKg\" target=\"_blank\" rel=\"noopener\">Outstanding Customer Service<\/a>&#8221;&nbsp; By Armistead &amp; Clark<\/span><\/div>\n<div style=\"text-align: left;\">\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Source: Youtube Six Steps for Improving Customer Service and Support 1. Know and understand what must be done well. 2. Build value in delivering service. 3. Balance resources. 4. Create a structure for quality. 5. Work on resource productivity. 6. Manage change Source: &#8220;Outstanding Customer Service&#8221;&nbsp; By Armistead &amp; Clark<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[31,52],"tags":[],"class_list":["post-1302","post","type-post","status-publish","format-standard","hentry","category-customer-service","category-video"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"","_links":{"self":[{"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts\/1302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/comments?post=1302"}],"version-history":[{"count":0,"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/posts\/1302\/revisions"}],"wp:attachment":[{"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/media?parent=1302"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/categories?post=1302"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mycal8.com\/wordpress\/index.php\/wp-json\/wp\/v2\/tags?post=1302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}